UNKNOWN -- Due to a problem on their behalf RCN cut off my email yesterday morning, and I spent a day and a half on 30 minutes hold --> disconnect, multiple 10-20 minute holds, listening to a recording raving about how great their service is, especially online, with occasional semi-conversations with virtually incomprehensible, incompetent, rude customer service people, 4 call backs not
Founded in 1993, RCN Telecom Services ranks among the top 10 largest cable Internet providers in the entire country. Furthermore, RCN is the 2nd largest fiber optic Internet service provider. Currently, RCN offers various plans for high-speed Internet, home phone service, and high-definition television service to several major cities across the Reviews from RCN Corporation employees about RCN Corporation culture, salaries, benefits, work-life balance, management, job security, and more. RCN Boston, Arlington. 10K likes. Welcome! This page is dedicated to giving away prizes, concert tickets and telling you about fun upcoming events. Check in with us daily for your chance to win! This Ripoff Report on: RCN - Boston - Rcn boston billing error resulted in draft out of checking account has not returned it over days herndon virginia
238 reviews of RCN "Coming from Comcrap, err, Comcast, I find myself totally shocked at how easy things have been with RCN. Everyone I have talked to on the phone has been friendly and competent. When they say they will take care of something and…
With such great speed and value scores, RCN getting just a 5 out of 10 for overall customer satisfaction is surprising. After researching RCN customer reviews, the reason for the low score became apparent. RCN could use a lot of work on its customer service. Many customers complained about surprise charges showing up on their bills.
RCN prices are great if you live in a shared household and can just have your housemate take ownership of the account. A minor hassle, but if it takes you a couple phone calls and maybe a trip up to the Arlington office to save $120 or $240/yr, it's probably a good use of your time.
UNKNOWN -- Due to a problem on their behalf RCN cut off my email yesterday morning, and I spent a day and a half on 30 minutes hold --> disconnect, multiple 10-20 minute holds, listening to a recording raving about how great their service is, especially online, with occasional semi-conversations with virtually incomprehensible, incompetent, rude customer service people, 4 call backs not